Category Archives: Site features

Knox News discontinuing SMS alerts service; focusing on app Push alerts

Knox News logo

Knox News

We will be discontinuing our MyKnoxnews.com SMS text alerts at the end of this year.

In the 11 years we have had this service, a lot has changed with mobile phones. Smart phones are ubiquitous with an estimated 69.6 percent  of the U.S. population having one. In 2010 (three years after we started the MyKnoxnews.com text service), that stat was only 20.2 percent.

Knox News has apps for iOS and Android smartphones that have customizable push alerts.  More alert and notification enhancements are coming.

Having push and SMS alerts became a bit confusing to us and our readers. We’ll have just one phone alert method in 2019: Push alerts via our apps.

We encourage you to download our app if you don’t have it and enable alerts.

Here is how to manage push alerts on the iPhone. The drill for Android phones is similar.

Knox News iOS app home screen

From the Knox News app home screen on the iPhone, click the “gear” in the upper left to access settings.

Knox News iOS app settings screen

From the settings screen on the Knox News iOS app, tap on “notifications.”

Knox News notifications screen

On the Knox News notifications screen, toggle the switches on the right to turn on or off the type of alerts you want to receive. We recommend at least “Breaking.”

E-Edition iPhone/iPad app is back!

Screen shot of the Knoxville News Sentinel E-Edition app.

Screen shot of the Knoxville News Sentinel E-Edition app.

The News Sentinel’s print replica app for the iPhone and iPad is back!

Many of your had our original app for the print replica or “E-Edition” and missed it when it was eliminated. We’re happy to be able bring it back. The app went live in the Apple App Store late last week.

The Knoxville News Sentinel E-Edition lets you read Knoxville News Sentinel on your iOS device just as it appears in print. You can flip through pages and skim headlines as you would the printed edition.

But better than that, the Knoxville News Sentinel E-Edition allows you to enlarge type with the tap of a finger, or jump instantly to the conclusion of a story on another page.

You can link to websites mentioned in stories with a single touch, or fire off an e-mail to an address linked from the newspaper. And if you missed the paper one day, don’t worry. The Knoxville News Sentinel E-Editions lets you download past editions, too.

Get it now.

Market Square Webcam is back live

The Market Square Webcam is back online.

The webcam was taken out of service when we transitioned to a new hosting environment late last summer and was languishing on our to-do list for months. We found some time in recent weeks to build a new home for it.

The webcam is located at the Knoxville Chamber offices is a joint project of the News Sentinel and Chamber.

New version released of News Sentinel E-Edition

Welcome screen on the iPad for the new version of the E-Edition.

Welcome screen on the iPad for the new version of the E-Edition.

There is new look to our E-Edition, the “print replica” edition of The News Sentinel.

The main reason for the change is to move to a “responsive web design” so that no matter the platform or the device, subscribers will have a user experience that is designed especially for that environment, according to our vendor, Tecnavia.

Desktop and mobile browser users will noticed the screen interfaces have changed so that when a subscriber logs in from any of their devices, the user experience is the same.

The top navigation bar on the desktop version has been moved to the right and here are the location changes on the main navigation tools:

– The help icon on the new navigation bar displays the general information related to the new icons in the navigation bar.

– The drop down menus that currently contain past editions, listings of pages and index of sections have all been replaced with icons on the new righthand side navigation bar, e.g. pages list can be found under the pages icon and the index under the index icon and all past editions, including the extended one year archive and the historical editions are now nice and neatly placed under the calendar icon, labeled “Options” menu.

– All actions related to managing their account (reseting password, logout) are also under the calendar icon under the “Account” tab

– The eNotify feature has also been moved from the top to the lower righthand tool bar.

– The tools to increase or decrease text size,  print, translate, read aloud, and others are all in the same location as before and shown when in article view.

Post a message if you have a question and we’ll try to get it answered.