Knox News discontinuing SMS alerts service; focusing on app Push alerts

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Knox News

We will be discontinuing our MyKnoxnews.com SMS text alerts at the end of this year.

In the 11 years we have had this service, a lot has changed with mobile phones. Smart phones are ubiquitous with an estimated 69.6 percent  of the U.S. population having one. In 2010 (three years after we started the MyKnoxnews.com text service), that stat was only 20.2 percent.

Knox News has apps for iOS and Android smartphones that have customizable push alerts.  More alert and notification enhancements are coming.

Having push and SMS alerts became a bit confusing to us and our readers. We’ll have just one phone alert method in 2019: Push alerts via our apps.

We encourage you to download our app if you don’t have it and enable alerts.

Here is how to manage push alerts on the iPhone. The drill for Android phones is similar.

Knox News iOS app home screen

From the Knox News app home screen on the iPhone, click the “gear” in the upper left to access settings.

Knox News iOS app settings screen

From the settings screen on the Knox News iOS app, tap on “notifications.”

Knox News notifications screen

On the Knox News notifications screen, toggle the switches on the right to turn on or off the type of alerts you want to receive. We recommend at least “Breaking.”