We have updated our Frequently Asked Questions page.
Sometime mid-Monday morning, we’ll be implementing Facebook comments on knoxnews.com.
We already use Facebook to post comments here on knoxblogs.com and a large number of our users are on Facebook and familiar with how Facebook comments work.
The decision to change comments systems came, however, because our current comment technology vendor is going out of business and we needed a replacement. solution.
Here’s a link to the frequently asked questions page for the new comments.
Want to win tickets to one of the coolest events in Knoxville and hear some of the most acclaimed artists in the world? Go Knoxville and the News Sentinel is giving away tickets to the 2015 Big Ears Festival where you can see Laurie Anderson, Kronos Quartet, Swans and an array of some of the world’s most cutting edge artists.
The winner will receive two tickets to the Big Ears Festival, which will be held Friday, March 27, through Sunday, March 29, at various venues in downtown Knoxville.
To enter visit the Go Knoxville Facebook page or the News Sentinel Facebook page and click the “contests” button and follow the instructions. There is a limit of one entry per person and only legal U.S. residents, 18 and older. The contest is only open to residents living in the following counties: Anderson, Blount, Bradley, Campbell, Claiborne, Cocke, Cumberland, Grainger, Greene, Hamblen, Hawkins, Jefferson, Knox, Loudon, Meigs, Monroe, Morgan, McMinn, Rhea, Roane, Scott, Sevier, Sullivan, Union, Washington, and, Bell and Harlan Counties in Kentucky.
Individuals who have won prizes from promotions sponsored by the Knoxville News Sentinel in the past 90 days are not eligible, nor are employees of Scripps Media or AC Entertainment.
The sweepstakes began at 12:01 a.m. Friday, March 6, and runs through 11:59 p.m. Thursday, March 19. Winners will be selected in a random drawing on March 20 and the winner will be contacted by e-mail. The winner must pick up his or her prize by 5 p.m. Thursday, March 26, at The News Sentinel offices, 2332 News Sentinel, Drive, between 9 a.m. and 5 p.m., Monday-Friday.
There is new look to our E-Edition, the “print replica” edition of The News Sentinel.
The main reason for the change is to move to a “responsive web design” so that no matter the platform or the device, subscribers will have a user experience that is designed especially for that environment, according to our vendor, Tecnavia.
Desktop and mobile browser users will noticed the screen interfaces have changed so that when a subscriber logs in from any of their devices, the user experience is the same.
The top navigation bar on the desktop version has been moved to the right and here are the location changes on the main navigation tools:
– The help icon on the new navigation bar displays the general information related to the new icons in the navigation bar.
– The drop down menus that currently contain past editions, listings of pages and index of sections have all been replaced with icons on the new righthand side navigation bar, e.g. pages list can be found under the pages icon and the index under the index icon and all past editions, including the extended one year archive and the historical editions are now nice and neatly placed under the calendar icon, labeled “Options” menu.
– All actions related to managing their account (reseting password, logout) are also under the calendar icon under the “Account” tab
– The eNotify feature has also been moved from the top to the lower righthand tool bar.
– The tools to increase or decrease text size, print, translate, read aloud, and others are all in the same location as before and shown when in article view.
Post a message if you have a question and we’ll try to get it answered.
We will be dropping the Windows 8 app from our app offerings because it just hasn’t gotten a lot of use.
The app should be removed from the Microsoft Windows App store within a few days and no more support will be provided for that product..
We are focusing our efforts around apps for iOS, Android and the Amazon Kindle Fire.
There’s a new version of our Storm Shield App for iOS. Here’s a video on how to set up Storm Shield for a new user or for upgrading from a previous location. The new version went into the iTunes app store on Tuesday.
The Android version has not been updated yet. Here’s a link, however, to download it from the Google Play app store.
Our partner site, GoVols247, is offering a three-month subscription for the price of one. Get the details here.
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Email email@example.com or call 1-877-304-7769 to update your email address and receive digital access to the Washington Post.