Tennessee state government has been having trouble rolling out its new, redesigned and improved website, reports the Times Free-Press. That’s where the new and much-criticized TN logo is supposed to make its official debut as a prominent feature.
The revamped website was quietly rolled out the weekend of June 5-6. It went up, briefly. And quickly went down. The site was too sluggish, some say. Web techies have been furiously working to fix problems ever since.
Administration officials were said to be looking at making another attempt to go live with the website Friday night.
All of this, of course, is far from what the Haslam administration intended. Haslam has had to defend the $46,000 logo after critics ranging from Republican lawmakers to Facebook commenters lambasted the design by a Nashville firm as childlike, out of focus and a waste of taxpayer money.
…(T)he kerfuffle (over the TN logo) has kept attention off the in-house woes with the central website redesign.
Haslam’s staff was in little mood to discuss the situation. Smith referred a reporter’s questions on what went wrong and when it would be fixed to Finance and Administration spokeswoman Lola Potter.
“As Gov. Haslam said last week,” Potter said in an email, “we are working on a new web design and hope to have it online soon.”
Left unanswered were questions about the troubled rollout and what went wrong.
Transportation Commissioner John Schroer inadvertently let the glitch out of the bag to the Times Free Press on June 11 during an interview about the new TN logo and the interface with the redesigned website.
Schroer noted that the attempted website rollout on June 5-6 “didn’t happen.”
“[T]hey got some kinks they got to work out. So at some point in time they’re going to roll it out and they’ll have the new logo on it,” he said.
Note: Tennessee Watchdog reports there’s a TDEC memo on the matter.
“When OIR deployed the new TN.gov platform with the Content Management System (CMS) databases this weekend, OIR noticed the entire site was running very slow,” the memo said….“To avoid creating negative first impressions for visitors, they decided to pull the new site down and review all applications and databases to see what may be causing this slowness (latency).”