Tag Archives: credibility

AP Story on Pilot Problems, Jimmy Haslam’s Comments

By Erik Schelzig, Associated Press
NASHVILLE, Tenn.– Cleveland Browns owner Jimmy Haslam on Monday acknowledged a massive hit to the credibility of the family-owned Pilot Flying J truck stop chain following FBI allegations of the widespread fraud of customers at the country’s largest diesel retailer.
Haslam announced at the company’s Knoxville headquarters that he has suspended several members of the sales team after an affidavit filed in federal court disclosed secretly recorded conversations in which Pilot staff boasted about taking advantage of less-sophisticated trucking company customers.
“I, more than anybody, understand the damage that’s been done to our reputation, our brand and our relationships in the trucking community,” Haslam said. “Eight days ago I think we had the best relationships, the best trust in the trucking industry. And we now have the worst. I understand that, I accept responsibility for it.”
Privately held Pilot Flying J posted $29 billion in revenues in 2012. Haslam, who bought the Browns last year, is the brother of Tennessee Gov. Bill Haslam, who also maintains an undisclosed stake in the company founded by their father with a single gas station in 1958.
Jimmy Haslam didn’t name the people placed on administrative leave, specify how many have been suspended or whether they are still being paid. He gave a statement to reporters but refused to take questions.

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