TN ‘Mortgage Hotline’ Set Up to Help Struggling Homeowners

NASHVILLE, Tenn. (AP) — The Tennessee attorney general and Tennessee Housing Development Agency have created a mortgage hotline for struggling homeowners.
The development comes after attorneys general across the country reached an agreement with the nation’s top five mortgage services that will provide an estimated $140 million in relief to Tennesseans.
Tennessee Attorney General Bob Cooper said the idea behind the hotline is to make sure the state’s homeowners get the help they deserve.
Homeowners calling the new hotline can learn about housing assistance programs or be directed to foreclosure prevention counselors.
The toll-free number is (855) 876-7283. It is available Monday through Friday, between 8 a.m. and 5 p.m. Central time.

Note: News release below.

News release from state attorney general’s office:
Homeowners can call toll-free 855-876-7283 (Monday – Friday, 8 a.m. – 5 p.m. CT) and speak to a representative who can direct homeowners to a free foreclosure prevention counselor and explain various housing assistance programs.
In April, Tennessee along with 48 other Attorneys General and federal agencies reached an agreement with the nation’s top five mortgage servicers: Bank of America, J.P. Morgan Chase, Wells Fargo, Citigroup, and Ally Financial/GMAC. The settlement will provide an estimated $25 billion in relief nationwide to distressed borrowers and state governments, including an estimated $140 million in benefits here in Tennessee.
“My Office wants to make sure that Tennessee homeowners get all the help they deserve under this settlement,” said Cooper. “We are pleased to partner with THDA to create this mortgage hotline for all Tennessee homeowners who are struggling to make their mortgage payments.”
“We encourage all Tennesseans who are having problems with their mortgage servicer, regardless of who it is, to call the mortgage hotline at 855-876-7283,” said Tennessee Housing Development Agency Executive Director Ted R. Fellman. “This hotline will put struggling homeowners in touch with free counselors who can explain the housing options available to try to keep Tennesseans in their homes.”
For more information about the national mortgage settlement or to find out about housing assistance in Tennessee, please call 855-876-7283 or visit
Information about programs for eligible homeowners struggling to make their monthly payments due to unemployment or underemployment is also available at
A video explaining this settlement and help available may be viewed at:

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