One experience in trying to get a Photo ID

When a 96-year-old Chattanooga resident went to a driver’s license station to get a free ID for voting, carrying an envelope full of documents, a clerk denied her request, reports the Chattanooga TFP.
That morning (Dorothy) Cooper slipped a rent receipt, a copy of her lease, her voter registration card and her birth certificate into a Manila envelope. Typewritten on the birth certificate was her maiden name, Dorothy Alexander.
“But I didn’t have my marriage certificate,” Cooper said Tuesday afternoon, and that was the reason the clerk said she was denied a free voter ID at the Cherokee Boulevard Driver Service Center.
“I don’t know what difference it makes,” Cooper said.
Cooper visited the state driver service center with Charline Kilpatrick, who has been working with residents to get free photo IDs. After the clerk denied Cooper’s request, Kilpatrick called a state worker, explained what happened and asked if Cooper needed to return with a copy of the marriage certificate.
“The lady laughed,” Kilpatrick said. “She said she’s never heard of all that.”
Tennessee Department of Safety spokeswoman Dalya Qualls said in a Tuesday email that Cooper’s situation, though unique, could have been handled differently.
“It is department policy that in order to get a photo ID, a citizen must provide documentation that links their name to the documentation that links their name to the document they are using as primary proof of identity,” Qualls said. “In this case, since Ms. Cooper’s birth certificate (her primary proof of identity) and voter registration card were two different names, the examiner was unable to provide the free ID.”
Despite that, Qualls said, “the examiner should have taken extra steps to determine alternative forms of documentation for Ms. Cooper.”

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