The Gov Helps Bring Together Children and Call Centers

Former Gov. Phil Bredesen may have been a champion of early childhood literacy, reports Chas Sisk, but it looks like Gov. Bill Haslam has done him one better.
Haslam is the author of the foreword to a brand-new children’s book. That might sound like a strange undertaking, but this is not The Little Engine That Could or The Very Hungry Caterpillar. It’s the first children’s book by Sitel, a Nashville-based call center operator.
According to a press release issued Wednesday by Sitel, Agent D, Can You Help Me? teaches children ages two to eight “the importance of customer service representatives while teaching them to help others.”
Fans of children’s literature can think of it as a tribute to Frankie at the Call Center, Sitel says. In the foreword, Haslam shares his passion for customer service, Sitel says.
The book was written and illustrated by employees of Sitel’s call center in Asheville, N.C., where the book was unveiled. Sadly, it is not yet available on Amazon, tax-free or otherwise.

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